CONTACT
Contact form
Frequently Asked Questions
Right now we are based solely online so all purchases can be made through our website. We are looking at a few stores to stock in across Australia as well so that you can see our products in person!
We understand that there may be instances where you wish to return your purchase. We have a 14 day return policy so if you change you mind within this time please reach out to us and we are happy to process your return!
To process a return please contact us at hello@listentotheflowers.com. Please include you first name and last name used on order along with your order number.
Please note that all returns are at your own cost unless there is a genuine issue with the item/items.
Yes we ship internationally! See our shipping page for more details on the country you want to ship to.
As a new business we will work to ship all orders timely and consistently. We provide shipping estimates on our shipping page depending on where you are located.
We are definitely open to stocking in other stores! Send us an email at hello@listentotheflowers.com if you are interesting in stocking us!
We are a very new small business! We just launched in 2024 so we are still growing and learning any appreciate all and any support!
We do our best to make our products as sustainable and eco-friendly as possible. Ceramic plates, reusable bags, and reusable water bottles are all more eco-friendly options versus single use products. Every order is shipped using cardboard boxes, compostable bubble wrap, and biodegradable/compostable tape. We will continue to look to improve our packaging as we grow.
Currently 5% of every purchase will be donated to a chosen charity! This will apply to your full order inclusive of tax and regardless of the product; every item is included. When choosing a product from our site you can choose one of three of our designated charities to donate to. Read more our our Giveback Program here!